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Privacy Policy
Privacy Notice for microducks.org — what this store collects, why, retention, and your rights.
This Privacy Notice describes how the Seller ("Microduck", "we") handles personal information for the Microducks storefront, orders and customer support.
Privacy contact: [email protected] with subject Privacy Request. Related: Terms of Use and Sales Policy. Effective date: 11 November 2026.
Responsible organization
The Seller is responsible for personal information it determines how to use for the storefront, orders and support. Legal identity: NONNABYTE TECHNOLOGIES PRIVATE LIMITED, CIN U63119UP2026PTC254010, business address Pratapgarh - Prayagraj Rd, Barrister Mullah Colony, MNNIT Allahabad Campus, Teliarganj, Prayagraj, Uttar Pradesh 211004, India.
Payment providers and carriers may also process data under their own notices and legal duties.
Customer and order information
We may process name, email, telephone number, billing and delivery addresses, ordered items, quantities, order references, payment status, transaction references and customer communications, limited to what is reasonably necessary.
Technical information
The storefront may process IP address, browser and device characteristics, session identifiers, timestamps, diagnostic logs and security events needed to operate and protect the service. Optional analytics or advertising technologies, if deployed, should be controllable as required by law.
Main uses
Information is used to administer orders, receive payments, communicate production updates, arrange delivery, handle returns and refunds, respond to complaints, detect abuse, keep accounting records and meet legal obligations. Optional marketing is separate from essential order processing.
Payments and credentials
Payments are handled through selected payment services. We may receive payment status and transaction identifiers. Do not email bank passwords, one-time passcodes or full card numbers.
Service providers and sharing
Relevant information may be shared with payment processors, hosting and communications providers, carriers, customs or logistics partners, professional advisers and support providers only as needed. We may disclose information for valid legal requirements or genuine disputes.
International processing
The Seller is established in India. Hosting, payment or delivery partners may process information in other countries with safeguards required by applicable law. We do not claim that all information is stored only in India.
Retention, security and incidents
Order, tax and payment records are kept for periods required by law and justified dispute or warranty needs. We use reasonable technical and organizational measures. Report suspected misuse to the privacy contact. Notifications to people or authorities are made when required by law.
Your rights and complaints
You may request access, correction, deletion where available, withdrawal of consent and other rights provided by applicable law by emailing [email protected] with subject Privacy Request. Indian privacy and IT requirements apply to the extent in force, including the Digital Personal Data Protection Act, 2023 according to its commencement schedule. Rights under other mandatory regimes remain protected where they apply.
Complaints may be raised with Microduck first without restricting access to a competent regulator or court. Grievance contact: Vaibhav Pandey, Director — [email protected].
Children and marketing
The storefront is intended for purchases by adults or authorized adult representatives. Essential order notices may continue after marketing opt-out.
Changes
Material updates may be published on this page. Order and support records remain the operational record for each purchase. This notice is not a claim of regulatory approval.