Microduck›Legal›Sales Policy
Legal
Sales Policy
How buying from this store works: pricing, preorders, cancellations, returns and errors.
This Sales Policy is the commercial framework for purchases from NONNABYTE TECHNOLOGIES PRIVATE LIMITED on microducks.org. Warranty and Shipping & Returns expand their subjects. When sales are open, the Preorder Sales Agreement presented at checkout also applies.
New preorders are temporarily paused pending supplier and trademark authorization review. Existing confirmed orders remain governed by the terms accepted at purchase and mandatory law.
Pricing and payment
Robot list price is $399 USD. Delivery stack is $100 per robot (shipping $49, fulfillment $29, transit protection $22), so amount due is $499 per robot unless checkout shows a different total. Accessories are priced separately. Payment is taken or authorised at order time through payment providers.
Gift card balances, when offered, apply like cash at checkout; gift-card portions of eligible refunds return to gift-card balance.
Preorders and batches
Robot sales run in production batches. A preorder reserves a unit and a queue position set by order time. Payment may be applied to components, kits, tooling and engineering for that batch. Current estimated shipment window: January–February 2027 for North America and Europe, in reservation order.
Material window changes are emailed to affected customers with revised estimates and remedies under this policy and mandatory law.
Cancellation and refunds
Change-of-mind cancellation is available only while an order remains an open reservation and production preparation has not begun. After kit allocation, procurement, fabrication or assembly preparation begins, voluntary change-of-mind refunds are not available except where mandatory law requires otherwise.
After delivery, the 30-day return promise in Shipping & Returns applies. Eligible refunds for Seller cancellation, inability to fulfil, undelivered-goods deadline (six months from verified payment unless a shorter binding promise applies), or mandatory law are returned to the original payment method.
Errors and availability
If an order cannot be fulfilled as confirmed, we contact you with an honest alternative or a full refund. Confirmed finishes are not silently substituted. Nothing here reduces statutory consumer rights.