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Legal
Terms of Use
Terms governing use of microducks.org and purchases from NONNABYTE TECHNOLOGIES PRIVATE LIMITED.
These Terms of Use govern access to microducks.org and related storefront services operated by the Seller ("Microduck", "we", "us"). Purchases are also governed by the Sales Policy, Shipping & Returns, Warranty, Privacy Policy, and, when presented at checkout, the Preorder Sales Agreement.
By using the site you agree to these Terms. If you do not agree, do not use the storefront. Effective date: 11 November 2026. Material updates may be published on this page.
1. Introduction and contracting parties
The website operator and seller is NONNABYTE TECHNOLOGIES PRIVATE LIMITED, CIN U63119UP2026PTC254010, business address Pratapgarh - Prayagraj Rd, Barrister Mullah Colony, MNNIT Allahabad Campus, Teliarganj, Prayagraj, Uttar Pradesh 211004, India. Support: [email protected].
You are the visitor or the buyer identified in an order. These Terms do not create a partnership, joint venture, employment, or agency relationship between you and any third-party brand named for identification.
2. Scope of services
The storefront provides product information, account features, order history, support channels, and, when new sales are enabled, checkout for Microduck robots and accessories. Some features may be suspended for maintenance, compliance, or operational reasons.
3. Product representations
Product descriptions aim to be accurate based on information the Seller publishes. The storefront does not claim to be an official store or authorized partner of Pollen Robotics, Hugging Face, NVIDIA, or other third parties unless expressly stated with verified authorization.
Images and demos illustrate product behaviour and may show optional accessories sold separately. Specs that are approximate are labelled as such.
4. Orders and acceptance
When new sales are open, an order is offered for your review before payment. Affirmative checkout acceptance records agreement to the then-current Preorder Sales Agreement and policies. The Seller confirms the order after verifying required payment. Prices and totals are computed server-side.
5. Preorders and estimated delivery
Robot sales, when open, run as preorders against production batches. Estimated shipment for the current open batch is January–February 2027 to North America and Europe, in reservation order. Estimates are not guaranteed delivery dates. Material delay updates are emailed with applicable cancellation or refund options required by the order terms or law.
6. Pricing and payment
Robot list price is $399 USD. A $100 delivery stack per robot brings the amount due to $499 unless a different total is shown at checkout. Accessories are priced separately. Payment is processed by the selected payment provider. We do not ask you to email full card numbers or passwords.
7. Taxes and applicable charges
Taxes, duties or similar charges may be calculated at checkout where collected by the Seller. Where import charges may be collected separately at destination, responsibility is described before checkout to the extent applicable. Review the final amount before paying.
8. Cancellation and refunds
Change-of-mind cancellation is available only while an order remains an open reservation and production preparation for that order has not begun. After kit allocation, procurement, fabrication or assembly preparation begins, voluntary change-of-mind refunds are not available except where mandatory law requires otherwise.
If the Seller cancels, cannot supply, or undelivered goods reach the six-month maximum deadline from verified payment (subject to any shorter binding promise), applicable refunds are due. After delivery, the 30-day return promise in Shipping & Returns applies alongside statutory rights.
9. Shipping and delivery
Ship regions for robots are North America and Europe for the current batches. Tracking is provided after dispatch when available. Verify your delivery address. Report material address errors promptly.
10. Product warranty
Commercial warranty coverage is one year from delivery for defects in materials and workmanship as described on the Warranty page, alongside statutory consumer remedies that cannot be limited by contract.
11. Intellectual property
Site text, design and Seller-originated imagery belong to the Seller or its licensors. Third-party marks belong to their owners and appear only for identification where used. You may browse and link reasonably; you may not copy the storefront as your own service.
12. Customer responsibilities
Provide accurate checkout information, use the product per safety instructions, keep account credentials confidential, and do not abuse the storefront (fraud, security attacks, rights infringement, or illegal content).
13. Applicable consumer rights
Nothing in these Terms limits mandatory consumer rights under applicable law, including Indian consumer protection rules where they apply and stronger mandatory protections in your jurisdiction where they cannot lawfully be waived.
14. Limitation of liability
To the extent permitted by law, liability for ordinary site use is limited to direct, foreseeable loss. Mandatory rights and liabilities that cannot legally be limited remain fully in force. Purchase remedies follow the Sales Policy, order terms and mandatory law.
15. Dispute resolution
Contact [email protected] with your order reference first. You may also use competent authorities or courts. These Terms are prepared for an India-based seller and apply subject to mandatory law.
16. Contact information
NONNABYTE TECHNOLOGIES PRIVATE LIMITED — [email protected]. Grievance contact: Vaibhav Pandey, Director — [email protected].
17. Effective date and updates
Effective 11 November 2026. We may publish updated Terms on this page. The version in force when you place an order governs that order. Flag for independent legal review before relying on these Terms as formal counsel.